Energy Advice Worker x 2 posts

2 x Energy Advice Workers, Bradford Energy Advice, Bradford
37 hours per week
Grade 2 (lower): £19,974 - £22,584 per annum
Fixed term 12 month contract

Family Action is delighted to have been awarded grant funding by the Energy Industry Voluntary
Redress Scheme to run the Bradford Energy Advice Service, launching 1st November 2020.

The Bradford Energy Advice Service will:

  • Link and work closely with our existing advice service in Bradford
  • Deliver high quality energy, fuel poverty and income maximisation advice
  • Support users to improve their health, wellbeing and quality of life
  • Increase income and reduce debt
  • Work as part of a whole systems approach and with key stakeholders in the field

In this exciting new role as Energy Advice worker you will provide service users with support through
one off advice or through a case work approach as appropriate. In addition to working in the Advice
Centre you will be required to deliver short workshops in community settings and deliver support in
users’ homes and outreach community venues across Bradford district. You must be able to travel
across the Bradford district to outreach venues and on home visits.

The successful candidates will have substantial experience of providing advice on welfare benefits
and debt management, and be experienced in working holistically with clients when tackling their
issues. For one of the posts you must be able to speak Urdu and or Punjabi fluently.
The successful post holders will be motivated, passionate practitioners who strive for
excellent standards and are committed to achieving National Energy Action City & Guilds Level 3
Award in Energy Efficiency.

Family Action are a people focused, can-do organisation, which strives for excellence in all we do
and operates with mutual respect. If you share these values and behaviours and have experience
of working in similar services to achieve the best outcomes for individuals and families, we would
like to hear from you.

In return we can offer you:

  • A competitive salary, leave entitlement and pension scheme
  • Career development opportunities
  • A full induction and ongoing quality training
  • The opportunity to become part of national Family Action initiatives
  • Flexible working hours
  • Managed workloads with regular supportive and reflective supervision

For an application pack and further information, including the benefits we offer, please visit

Please email completed applications to:
Closing date: 20th September 2020, midnight
Interview date: w/c 28th September 

Job Description and Person Specification


Closing date: 20th September 2020 12:00am
Hours: 37
Salary: £19,974 - £22,584 per annum
Salary Frequency: Per annum