Mind in Bradford and the Cellar Trust are partnering with Bradford District Foundation Care Trust (BDCFT), Airedale General Hospital and Bradford Teaching Hospitals to pilot peer support as a way of delivering support to people who have attended A&E due to emotional distress. The role of the peer support worker is to support to individuals who have attended A&E in emotional distress, providing one-to-one peer support for individuals in A&E and link wards within the hospital.
Key Duties and Responsibilities
• To provide one-to-one peer support for individuals in A&E and link wards within the hospital.
• To build safe, trusting relationships with individuals based on non-judgmental listening and shared lived experience.
• To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness
• To make full use of supervision, peer support with other peer workers and other support as necessary in order to remain well and safe.
• To raise awareness of alternatives to A&E for people in emotional distress
• Work as part of an integrated team with colleagues from BDCFT as well as the social prescribers from Hale, to ensure that individuals get the support they need
• Organise own day to day tasks, exercising judgement and referring to senior staff issues outside own scope of practice.
• Gather and share learning and best practice which can be used for future projects – linking mental health services, our safe spaces and the acute hospitals.
• Obtain, record and report information. Demonstrate competent IT skills. Daily access to IT systems and use of internet for research.
• Promote and demonstrate effective communication at all times with service users, carers, colleagues and other departments. Recognise the need for tact, consideration and confidentiality.
• Report, document and act on untoward incidents appropriately, escalating as indicated.
• Work with a high level of awareness of safeguarding in order to both prevent and respond appropriately to abuse.
• To sign-post to various resources, opportunities and activities in the community to promote choice and informed decision making.
• To identify personal developmental needs in conjunction with line manager and recovery-focused supervision.
• To work within policies including health and safety and data protection.
• To participate in regular supervision.
• To attend all role relevant mandatory training as and when required to do so.
• To attend all role specific training and other staff development opportunities as and when required