Purpose of the post

To assist the Senior Administrator fulfill the role of frontline communicator with clients, enquiries and visitors to HQ.  To provide general administrative support to ensure that daily operations are maintained in an effective, up-to-date and accurate manner.

Main duties and responsibilities

• To warmly receive all of our visitors and attend to their individual needs as appropriate.
• To manage incoming calls, and deal with enquiries in a calm and professional manner.
• To ensure that the office is clean, tidy and a suitable environment for all staff, visitors and clients.
• To provide administration support to all aspects of the business based on need including but not limited to :
  • supporting the management of the organisational diary and all other messages and information received.
  • assisting in the maintenance of data bases, being aware of, and ensuring adherence to data protection law.
  • maintaining and improving the efficiency of current filing systems.
  • Photocopying and pack preparation for managers.
  • Stock control of cleaning material and office supplies.
  • Health and Safety compliance checks  
• To undertake all other tasks required, commensurate with the grade of this post.

Organisational

• Be familiar with the Mind in Bradford ‘Code of Conduct’ and to ensure that it is followed at all times both by staff, volunteers and clients.
• Participate in individual and group supervision and internal/ external staff development and training.
• To take responsibility, with colleagues, for ensuring that all Health and Safety requirements are met and all policies complied with.
• Ensure understanding of and compliance with all Mind in Bradford policies and procedures.
• Complete mandatory training related to the role.
• Work in alignment with the aims, objectives, and core values of Mind in Bradford.
• It is Mind in Bradford’s policy to make reasonable adjustments to enable workers with disabilities to undertake the above. 

Job Description and Person Specification

Application Form

Equal Opportunities Monitoring Form