Refugee Support Worker x 3

Refugee Support Worker x 3




New Communities, Bradford


Permanent + 1 Maternity Cover (Minimum 12 months)


Thursday 18th April at Noon


Our Vision: A society where everyone has the best possible quality of life




About us



Horton Housing is an established not-for-profit organisation which provides housing, training and support services to the most vulnerable people in society.


About the service



A partnership approach, working with Bradford Council and Bevan Healthcare CIC, to provide housing, healthcare and wrap-around support to help refugees settle into their new life in the UK.



The resettlement programmes we manage offer humanitarian protection and prioritise help for survivors of torture and violence, women and children at risk, and those in need of medical care.


Clients receive support for up to 12 months to settle into the UK. This includes:


  • Housing-related support (e.g. help to manage a tenancy, set up bills)
  • Health screening
  • ESOL (English for Speakers of Other Languages) assessments
  • Education assessments
  • Individual needs assessments to develop support and integration plans
  • Community engagement
  • Welfare benefits advice
  • Support into employment and Job Search advice.

By the end of their first year in the UK, the vast majority of clients are living independently but we stay in touch and offer support through a drop-in twice a week.


About the role



The Support Worker is responsible for assisting clients in integrating into their new life in Bradford. This will include support with accommodation, health, training and benefits with the aim of making the clients more independent. The specific duties that will be required in a particular instance will depend on the needs of the individual client.



About you



  • Experience of working with differing client groups, in either a paid or voluntary capacity, including refugees.
  • Experience of providing advocacy services, debt management and basic budgeting advice.
  • Ability to communicate effectively with clients, both verbally and in writing.
  • Able to carry out normal everyday activities of the post and work additional hours as and when required
  • Knowledge of issues surrounding refugees and the the welfare benefits system is advantageous
  • Ability to speak another language such as Arabic, Somali, Swahili and Tigrinya is advantageous
  • Having a full, clean driving license and use of own vehicle for work purposes is desirable.

What we offer



In return we can offer some great benefits which includes:



  • 6 weeks holiday plus bank holidays
  • Opportunity for excellent Continuing Professional Development (CPD)
  • Contributory Pension scheme
  • Contributory Healthcare Plan
  • Travel Expenses and free parking
  • We offer a “cycle to work” scheme
  • Interest Free Loan Scheme

How to apply




Visit the Horton website and click on jobs. Click on apply and fill in the application form online. Please note we do not accept CVs.


If you wish to apply by an alternative method please contact us on 01274 370689 or


All correspondence will usually be sent to your email account registered with the online recruitment system Networx rather than by letter. Please check your email account regularly.


For technical queries relating to the application form or the e-recruitment system, please contact Networx on 01943 467766.



Interview Date: Thursday 2nd & Friday 3rd May



Horton Housing Association is a charitable association. Horton HA is committed to Equality and Diversity. Applications from all sections of the community are positively encouraged to ensure that our workforce reflects the communities in which we work. We are committed to employing current users and former users of support services. As users of the disability symbol we guarantee to interview all disabled applicants that meet the minimum criteria for this post.

Information Pack



Closing date: 18th April 2019 12:00pm
Hours: 40
Salary: £19,446
Salary Frequency: Per annum
This job is connected with: Horton Housing Association