2 X Universal Support: Help to Claim Advisers (Face to Face)

Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.


You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings

  • Salary: £ £21,074 – £23,111
  • Hours: 37 hours per week
  • Location - Flexibly around Bradford Metropolitan District – This post may be based in any of our Bradford or Keighley office locations and may involve delivering regular outreach sessions around the Bradford District in Partners Offices


Closing Date: 9am Wednesday 22 May 2019

Interview Date: Wednesday 5th June 2019

Application packs are available from: Naj Ilyas

Email: admin@bradfordcab.com

Tel: 01274 758030 between 9am – 4:00 pm.

Closing date: 22nd May 2019 9:00am
Hours: 37
Salary: £21,074
Salary Frequency: Per annum
Further details available at: