Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.
We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings
Closing Date: 9am Wednesday 22 May 2019
Interview Date: Wednesday 5th June 2019
Application packs are available from: Naj Ilyas
Tel: 01274 758030 between 9am – 4:00 pm.