Our crisis support service, known as Haven, offers a calm and friendly alternative to A&E for people in mental distress 365 days a year. It is available to people who live in Bradford, Airedale, Wharfedale or Craven. Haven is a non-clinical, supportive environment designed to help people in crisis stay safe, work through and understand their feelings, and then support them to access the support they need going forward. We run this service in partnership with Bradford District Care NHS Foundation Trust and Bradford Metropolitan District Council.
We are looking for someone for someone to help deliver this service on a permanent basis. The role of Mental Health Support Worker within Haven is to inspire hope and belief that recovery is possible in others. As an integral and highly valued member of the multi-disciplinary team, Mental Health Support Workers provide practical assistance to clients in order for them to regain control over their lives and their own unique recovery process. They promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.
As a core member of the multidisciplinary team, you will work alongside clients on a 1:1 and/or group basis. You will take a lead role in embedding recovery values within the service setting. Reporting directly to the Senior Peer Support Worker you will be responsible for the delivery of supportive 1:1 interventions.
Emotional Effort
The role is emotionally demanding due to the nature of distress experienced by service users and the worker’s own lived experience. Issues may be encountered which may be emotionally distressing for the workers involved.
Physical Effort
You may need to travel within service area, as required. Use of breakaway techniques may be required
Accountability
- Responsible to the Senior Peer Support Workers
- No direct managerial responsibilities
Key Duties and Responsibilities
- Work with unconditional positive regard and empower clients to build their resilience and move forward in their recovery
- Work with clients on a one-to-one and occasionally group basis
- Use a brief therapy approach to help the de-escalation of crisis and distress
- Work with clients to talk about their distress, and how they can manage it going forward
- Support clients in the development of wellness and safety plans
- Encourage clients to establish social networks and undertake meaningful activities to assist them to develop positive coping mechanisms
- Support carers and families of clients as appropriate
- Work with a high level of awareness of safeguarding in order to both prevent and respond appropriately to abuse
- Help people identify their own recovery goals
- Support clients to identify and overcome fears within a relationship of empathy and trust
- Share ideas about ways of achieving recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques
- Assist others to create their own recovery plans and develop advance directives
- Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness
- Sign-post to various resources, opportunities and activities in the community to promote choice and informed decision making
- Support the team in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required
- Attend and complete agreed induction programme , which may include peer support training
- Participate in mandatory training as required including safeguarding
- Participate in regular supervision
- Maintain a working knowledge of current trends in mental health, recovery and peer support by reading books, journals etc
- Work within all The Cellar Trust policies including health and safety and data protection
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in service users presentation relevant to their safety plan and feedback accordingly
Job Description
Application Form
Equality & Diversity Monitoring Form
