Citizens Advice Bradford and Airedale is a large, busy district advice service based over 3 sites in Bradford, Shipley and Keighley. We are seeking a person with some advice work experience particularly with regard to benefit calculations. You will play a key role in ensuring our clients receive good support with a focus on alleviating fuel poverty, working across face to face and telephone channels.
You should be organised and able to work independently. Strong oral and written communication skills are essential as is the ability to listen, engage and empathise with potentially vulnerable clients.
We are committed to working towards equal opportunities for all groups subject to discrimination.
Closing date: 9am Friday 23rd August 2019
Interview date: Thursday 5th September 2019
Application packs are available:
From: Naj Ilyas
Email: firstname.lastname@example.org Tel: 01274 758030 between 9:00 am and 4:00 pm.