Advice Practitioner

About Us

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.  

Your Contribution 

As an Advice Practitioner you will you will deliver welfare rights advice including benefits, debt, housing, and income maximisation remotely via digital channels as well as face to face by travelling to outreach venues across the Bradford East locality.

Skills and Experience

We are looking for a committed Welfare rights Advice Practitioner, you will have excellent communication, listening and interpersonal skills and be adept at responding to emotional and complex family situations. You will have an empathetic and professional approach to helping clients improve their financial and family situation.  

What will we offer you?

You will join a service with a long-standing history of providing welfare rights advice in Bradford and a team who are passionate about access for our clients to social justice. You will be supported by an experienced Service Manager and an organisation that offers you continuous learning and development. You will have the opportunity to develop in an organisation that values your contribution, offers staff initiatives and supports you through regular, reflective supervision.  

Family Action are committed to Equality, Diversity and Inclusion in all that we do and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, because we are committed to increasing representation of these groups at Family Action. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel costs if you attend an interview.  

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Appointments are subject to Family Action receiving an enhanced disclosure from the Disclosure and Barring Service that we consider acceptable. 

For an application pack and further information, please visit 

If you have any questions regarding this vacancy please contact Sarah Lala, Service Manager via  

Please email completed applications to:  Closing date: 21st June 2021, 9am  Interview date: 1st July 2021 

Job Advert

Application Form

Closing date: 21st June 2021 9:00am
Hours: 37
Salary: £20,173 - 25,918
Salary Frequency: Per annum
Further details available at: