Generalist Advice Worker

Generalist Advice Worker - Bradford

Hours: 28 hours per week

Accountable to: The Girlington Centre Manager

The post holder will deliver outreach welfare rights advice including benefits, debt, housing, and income maximisation in GP surgeries, Children Centres and other community venues. The post holder will have to travel to outreach venues in the Bradford West area and will be able to self-supervise and support the Advice team in delivering welfare rights advice, information and advocacy.

Key tasks

  1. Provide comprehensive and accurate advice on welfare benefits advice and casework covering the full range of benefits and welfare reform changes, providing a generalist advice service in the following areas: debt, housing and welfare benefits.
  2. Work with the outreach venues to provide an outreach advice service to users of the agency
  3. Carry out in depth benefit and income checks and ensure income is maximized through take up of appropriate welfare benefits and grants.
  4. Support clients through the process of negotiation with creditors in order to stabilize their debts, both priority and non-priority, working with the Specialist Debt Advice Worker to prevent where possible court actions for debt against clients. Prepare financial statements and assist clients in prioritizing debts.
  5.  Act for the client and take on casework where necessary to progress the client’s case.
  6. Negotiate with third parties as appropriate on behalf of clients both orally and in writing.
  7. Assist clients with other related problems that are an integral part of their case by advice and referring internally/externally to other agencies.

Job Description and Person Specification

Application Form

Closing date: 2nd December 2021 12:00pm
Hours: 28 hours / week
Salary: £12.38
Salary Frequency: Per hour
Further details available at:
This job is connected with: Girlington Community Centre
Girlington Community Centre
Girlington Road

Phone Number: 01274 542454